ABOUT MHD COMMUNICATIONS

mhdcommunications Established in 2003, originally as Mobile HelpDesk, Inc.,MHD Communications specializes in providing high-quality total technology solutions. Specializing in vertical markets in the Tampa Bay area such as senior living facilities, law firms and doctor’s offices, we are able to provide our customers a simplified technology solutions from an otherwise hectic environment. Whether our customer is looking to set up a new facility/office or needing technical support on existing technology equipment, we are one phone call away and able to address all technology needs regarding IT Managed Services, Phone Systems, Access Control, Video Surveillance, Optical Fiber Splicing, Low Voltage Cabling and Unified Communications Systems.

Our exponential growth over the last few decades has secured us as one of Tampa Bay’s premier technology providers keeping pace with the rapid changes in the technology world. Our highly trained local staff provides around-the-clock top-notch service that you can depend upon for years to come. Fully licensed, bonded & insured, MHD Communications exists to provide the highly responsive technology support system to clients who require a superior level of quality and reliability.

MHD COMMUNICATIONS MANAGEMENT TEAM

DEDICATED TO PROFESSIONALISM AND CLIENT SATISFACTION

Wade Raulerson

Wade Raulerson    
PRESIDENT

In 2003, Wade Raulerson saw a need in the Tampa Bay area for a total technology provider that focuses on high quality and long-term professional relationships. He created MHD Communications and continues to take an active role in its perpetual growth as President. With over 12 years of experience as a Network Engineer working for such esteemed Tampa Bay businesses as Tampa General Hospital and VF Corporation, he not only understands the needs of the customer, but he is passionate about making each customer feel like a priority.Read More

He holds certifications in MCSE and CCNA and as a Tampa native, Wade has his pulse on the area’s constant growth and development, and he is in tune with its growing technology needs—specifically regarding Managed IT Services, small to medium-sized business office technology, and personalized customer service in an industry that can tend to be impersonal. His favorite place in the Tampa Bay area when the weekend comes around? Definitely out on the boat enjoying the view and taking in a Bucs game at Raymond James Stadium.

Kara Knight

Kara Knight    
MANAGING PARTNER AND DIRECTOR OF OPERATIONS

Joining the MHD Communications team in 2008, Kara Knight oversees and manages all business operations and department heads. Her main goal is to optimize every experience for our employees and customers—both existing and future, by creating an environment where people come first. She brings with her a Mass Communications degree from The University of South Florida, as well as over 20 years of experience working with small and medium-sized businesses to help them reach their full potential. Read More

From a small start-up to a corporate structure, Kara identifies the individual needs of business owners and works to provide a solution for their communications needs. But when the weekend comes around, you are likely to find her out in the woods at River Ranch spending time with her husband and two daughters on their UTV.

Brian Zocchi

Brian Zocchi    
MANAGING PARTNER AND PHONE, SECURITY & CABLE TECHNICAL TEAM LEAD

Hailing as MHD Communications’ first employee, Brian Zocchi is not only a Managing Partner, he also oversees the Phone, Access Control & Low Voltage Cabling teams. After obtaining his associates degree from The Tampa Technical Institute in Computer Network Engineer Technology, he hit the ground running and amassed over 18 years of experience mastering phone systems,access control systems, surveillance and security systems as well as nurse call systems. Read More

Brian is a certified installer of NEC, Samsung and Allworx phone systems as well as Hikvision, Digital Watchdog, DSC and System Technologies security products. His is also member of BICSI and a certified installer of Hirsch by Identive access control systems. His favorite place to frequent in Tampa? Catching a concert or watching the Lightning play at Amalie Arena.

Kevin Sitz

Kevin Sitz    
IT TECHNICAL TEAM LEAD

Kevin Sitz brings with him over a decade of experience in the IT industry, holding such titles as Technical Support Associate, Systems Administrator, and Network & Systems Manager. He joined the MHD Communications team in early 2015 and was promoted to our IT Technical Team Lead in 2016. He brings with him an ITIL certification as well as the determination to provide an excellent IT managed services experience and the drive to meet customers’ needs before problems occur. Read More

Kevin likes to stay connected, but in his free time, you might find him flying his drone and capturing aerial footage of the surrounding Tampa Bay area.

Rich  Correa

Rich Correa    
SENIOR SYSTEM ENGINEER

Bringing with him over 20 years of professional experience in such roles as Systems Integrator and Network Engineer, Rich Correa offers a dedicated work ethic and an ability to grow and adapt in the ever-changing IT industry. His enthusiasm stems from his passion for learning and his natural curiosity for technology, communications and electronics. Rich has obtained numerous Microsoft and Cisco certifications—some of which include Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Systems Engineering (MCSE), Cisco Certified Entry Network Technician (CCENT) and Cisco Certified Network Associate (CCNA). Read More

With those, he helps to foster MHD Communications’ growth in the Tampa Bay area as one of the leading IT Managed Service providers. Although he claims that his brain is actually a CPU and a hard drive, he still finds time to kick back and pursue some of his passions. He is a sitting board member for the American Peanut Council and enjoys spending his weekends with his two boys skateboarding down some of St. Petersburg’s best park promenades.

Kiahlie Alvis

Kiahlie Alvis    
STAFF COORDINATOR

After relocating to the Tampa Bay area as an Indiana native, Kiahlie Alvis started with MHD Communications in 2014. She immediately fell in love with the area, the culture and the people. Her background in retail operations and healthcare scheduling & administration have proven to be a great asset in her role as the Staff Coordinator here at MHD Communications. Kiahlie has a passion for helping others and ensuring the highest level of service is provided to our customers. Come Friday night, you can usually find her at the Wine Bar in Ybor City and on Sunday afternoon, relaxing on Pass-A-Grille beach.

Andres Abeledo

Andres Abeledo    
DIRECTOR OF BUSINESS DEVELOPMENT

Before joining the MHD Communications team in 2018, Andres Abeledo worked for over 22 years in corporate America supporting nationally strategic customers in the technology sector. He brings a level of business acumen that helps position and leverage new and existing relationships within the wireline/wireless industry. While at MHD Communications, Andres focuses on customer relationship activities and providing market feedback regarding competitive offerings and prospect needs in order to drive revenue and exceed MHD Communications’ growth goals!Read More

However, when the weekend comes around, you can find him unwinding with a nice glass of red and glued to the TV watching his al-mam-mater, University of Miami, play some football!

Ashley Raulerson

Ashley Raulerson    
ADMINISTRATIVE SALES SUPPORT

Administrative Sales Support
Born and raised in the Tampa Bay area, Ashley Raulerson joined the MHD Communications team in 2013. With an established career that has been customer-centric, she always brings a positive outlook and clear mindset to the table. Her exceptional people skills have led her to find interest in supporting the sales team with closing deals. Ashley is sure to be attentive when it comes to all customers’ needs and if she does not have the answer, she will be sure to track it down! Read More

When the weekend hits, you can be sure to find her at MidFlorida amphitheater catching a country concert or spending time with family and friends around the Tampa Bay area.