ABOUT MHD COMMUNICATIONS
Established in 2003, originally as Mobile HelpDesk, MHD Communications specializes in providing high-quality total technology solutions. Our team is trained to support all types of businesses– a few of the vertical markets in the Tampa Bay area that we specialize in are senior living facilities, law firms and doctor’s offices. We are able to provide our customers a simplified technology solution from an otherwise hectic environment. Whether our customer is looking to set up a new facility/office or needing technical support on existing technology equipment, we are one phone call away. We address all technology needs regarding IT Managed Services, Phone Systems, Access Control, Video Surveillance, Optical Fiber Splicing, Low Voltage Cabling and Unified Communications Systems.
Our exponential growth over the last few decades has secured us as one of Tampa Bay’s premier technology providers, keeping pace with the rapid changes in the technology world. Our highly trained local staff provides around-the-clock top-notch service that you can depend upon for years to come. Fully licensed, bonded and insured, MHD Communications exists to provide the highly responsive technology support system to clients who require a superior level of quality and reliability.
OUR MANAGEMENT TEAM
DEDICATED TO PROFESSIONALISM AND CLIENT SATISFACTION
In 2003, Wade Raulerson saw a need in the Tampa Bay area for a total technology provider that focused on high quality and long-term professional relationships. He created MHD Communications and continues to take an active role in its perpetual growth as CEO. Wade has almost two decades of experience as a Network Engineer working for esteemed businesses such as Tampa General Hospital and VF Corporation. Through this experience, he not only understands the technical needs of the customer, but he is passionate about making each customer feel like a priority. He holds certifications in MCSE and CCNA and as a Tampa native, Wade has his pulse on the area’s constant growth and development. He is in tune with its growing technology needs—specifically regarding Managed IT Services, small to medium-sized business office technology, and personalized customer service in an industry that can tend to be impersonal. His favorite place in the Tampa Bay area when the weekend comes around? Definitely out on the boat enjoying the view and taking in a Tampa Bay Buccaneers game at Raymond James Stadium.
Joining the MHD Communications team in 2008, Kara Knight oversees and manages all department heads, business operations, and future development. Her main goal is to optimize every experience for our employees and customers—both existing and future, by creating an environment where people come first. She brings with her a Mass Communications degree from The University of South Florida. In addition, she has over 25 years of experience working with small and medium-sized businesses to help them reach their full potential. From a small start-up to a corporate structure, Kara identifies the individual needs of business owners and works to provide a solution for their technology needs. But when the weekend comes around, you are likely to find her out in the woods at River Ranch or spending time with her husband and two daughters on their Lakeland cattle ranch.
As a 15-year veteran of the low voltage industry with a specialized focus in Risk Management, Justin Schmidt brings a strong passion to accomplish all missions with excellence. Before joining the MHD Communications team in 2020, he spent years designing, installing, programming and selling systems to include; Access Control, CCTV, Alarm Systems, Control Systems, Digital Projection and Displays, Lighting Controls, Digital Signage, Video Teleconferencing, Sound Reinforcement, Sound Masking, Paging Systems, Electrified Locks and Fiber Optics. He holds a degree in Business Administration and specializes in Project Management. When he isn’t making sure things run smoothly at MHD Communications, you will find him spending time with his family and friends enjoying all that Florida has to offer—out on the boat, fishing with his son and tinkering with hot rods.
As the newest member of the MHD management team, Jeff Shelton brings decades of both corporate IT and MSP experience to MHD Communications as our Director of IT. Jeff is an expert in many technical areas, as well as an established team builder and leader. He has held IT industry certifications from numerous vendors over his IT career, and continues to remain current in all relevant IT disciplines. In his free time, you can find him in his basement workshop, repairing acoustic stringed instruments or building furniture for friends. If he’s not in his workshop, he’s traveling across the country to visit his three adult children.
Kevin Sitz brings with him over two decades of experience in the IT industry, holding titles such as Technical Support Associate, Systems Administrator, and Network & Systems Manager. He joined the MHD Communications team in early 2015 and now manages all major IT projects and accounts. He specializes in compliance for businesses and brings with him an ITIL certification as well as the determination to provide an excellent IT managed services experience and the drive to meet customers’ needs before problems occur. Kevin likes to stay connected, but in his free time, you might find him flying his drone and capturing aerial footage of the surrounding Tampa Bay area.
Born and raised in the Tampa Bay area, Ashley Raulerson joined the MHD Communications team in 2013. With an established career that has been customer-centric, she always brings a positive outlook and clear mindset to the table. Ashley is sure to be attentive when it comes to all customers’ needs and if she does not have the answer, she will be sure to track it down! When the weekend hits, you can be sure to find her at the MidFlorida Amphitheater catching a country concert or spending time with family and friends around the Tampa Bay area.
Sam brings with her a strong background in Customer Service. She joined MHD Communications in 2019, supporting the Administrative Team. Sam has since worked her way up to be a strong contributor in the Management Circle. Her attention to detail and strong organizational skills are key factors that contribute to her desire to exceed client satisfaction and expectations. In Sam’s free time you can find her spending time with her family, playing with her dog, or outside in her garden!
After relocating to the Tampa Bay area as an Indiana native, Kiahlie Alvis started with MHD Communications in 2014. She immediately fell in love with the area, the culture and the people. Her background in retail operations and healthcare scheduling & administration have proven to be a great asset in her role as the Staff Coordinator here at MHD Communications. Kiahlie has a passion for helping others and ensuring the highest level of service is provided to our customers. Come Friday night, you can usually find her at the Wine Bar in Ybor City and on Sunday afternoon, relaxing on Pass-A-Grille beach.