ABOUT MHD COMMUNICATIONS
Established in 2003, originally as Mobile HelpDesk, MHD Communications specializes in providing high-quality total technology solutions. Our team is trained to support all types of businesses– a few of the vertical markets in the Tampa Bay area that we specialize in are senior living facilities, law firms and doctor’s offices. We are able to provide our customers a simplified technology solution from an otherwise hectic environment. Whether our customer is looking to set up a new facility/office or needing technical support on existing technology equipment, we are one phone call away. We address all technology needs regarding IT Managed Services, Phone Systems, Access Control, Video Surveillance, Optical Fiber Splicing, Low Voltage Cabling and Unified Communications Systems.
Our exponential growth over the last few decades has secured us as one of Tampa Bay’s premier technology providers, keeping pace with the rapid changes in the technology world. Our highly trained local staff provides around-the-clock top-notch service that you can depend upon for years to come. Fully licensed, bonded and insured, MHD Communications exists to provide the highly responsive technology support system to clients who require a superior level of quality and reliability.
OUR MANAGEMENT TEAM
DEDICATED TO PROFESSIONALISM AND CLIENT SATISFACTION
In 2003, Wade Raulerson saw a need in the Tampa Bay area for a total technology provider that focused on high quality and long-term professional relationships. He created MHD Communications and continues to take an active role in its perpetual growth as CEO. Wade has almost two decades of experience as a Network Engineer working for esteemed businesses such as Tampa General Hospital and VF Corporation. Through this experience, he not only understands the technical needs of the customer, but he is passionate about making each customer feel like a priority. He holds certifications in MCSE and CCNA and as a Tampa native, Wade has his pulse on the area’s constant growth and development. He is in tune with its growing technology needs—specifically regarding Managed IT Services, small to medium-sized business office technology, and personalized customer service in an industry that can tend to be impersonal. His favorite place in the Tampa Bay area when the weekend comes around? Definitely out on the boat enjoying the view and taking in a Tampa Bay Buccaneers game at Raymond James Stadium.
Joining the MHD Communications team in 2008, Kara Knight oversees and manages all department heads, business operations, and future development. Her main goal is to optimize every experience for our employees and customers—both existing and future, by creating an environment where people come first. She brings with her a Mass Communications degree from The University of South Florida. In addition, she has over 25 years of experience working with small and medium-sized businesses to help them reach their full potential. From a small start-up to a corporate structure, Kara identifies the individual needs of business owners and works to provide a solution for their technology needs. But when the weekend comes around, you are likely to find her out in the woods at River Ranch or spending time with her husband and two daughters on their Lakeland cattle ranch.
Bringing with him over 20 years of professional experience in such roles as Systems Integrator and Network Engineer, Rich Correa offers a dedicated work ethic and an ability to grow and adapt in the ever-changing IT industry. His enthusiasm stems from his passion for learning and his natural curiosity for technology, communications and electronics. Rich has obtained numerous Microsoft and Cisco certifications—some of which include Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Systems Engineering (MCSE), Cisco Certified Entry Network Technician (CCENT) and Cisco Certified Network Associate (CCNA). With those, he helps to foster MHD Communications’ growth in the Tampa Bay area as one of the leading IT Managed Service providers. Although he claims that his brain is actually a CPU and a hard drive, he still finds time to kick back and pursue some of his passions. On the weekend, you may find him volunteering for one of his favorite charities or helping one of his sons explore a new talent.
Kevin Sitz brings with him over a decade of experience in the IT industry, holding titles such as Technical Support Associate, Systems Administrator, and Network & Systems Manager. He joined the MHD Communications team in early 2015 and now manages all major IT projects and accounts. He specializes in compliance for businesses and brings with him an ITIL certification as well as the determination to provide an excellent IT managed services experience and the drive to meet customers’ needs before problems occur. Kevin likes to stay connected, but in his free time, you might find him flying his drone and capturing aerial footage of the surrounding Tampa Bay area.
Born and raised in the Tampa Bay area, Ashley Raulerson joined the MHD Communications team in 2013. With an established career that has been customer-centric, she always brings a positive outlook and clear mindset to the table. Her exceptional people skills have led her to find interest in supporting the sales team with closing deals. Ashley is sure to be attentive when it comes to all customers’ needs and if she does not have the answer, she will be sure to track it down! When the weekend hits, you can be sure to find her at the MidFlorida Amphitheater catching a country concert or spending time with family and friends around the Tampa Bay area.
After relocating to the Tampa Bay area as an Indiana native, Kiahlie Alvis started with MHD Communications in 2014. She immediately fell in love with the area, the culture and the people. Her background in retail operations and healthcare scheduling & administration have proven to be a great asset in her role as the Staff Coordinator here at MHD Communications. Kiahlie has a passion for helping others and ensuring the highest level of service is provided to our customers. Come Friday night, you can usually find her at the Wine Bar in Ybor City and on Sunday afternoon, relaxing on Pass-A-Grille beach.