System Engineer – Emergency Escalation

REQUIREMENTS INCLUDE

General Experience Required for this Position:

  • Troubleshoot escalated service desk issues including hardware and software issues
  • Install new hardware, systems, and software for networks
  • Perform troubleshooting analysis of servers, workstations, and associated systems
  • Document resolution for future reference
  • Experience in Active Directory, Group Policy, share permissions, Exchange email accounts, and anti-virus
  • Group Policy Maintenance / Active Directory Troubleshooting
  • Experience working for a Managed Services Provider (preferred)

Personal Expectations:

  • A starting salary with the opportunity of a raise at each review
  • Paid Holidays after 90-Day introductory period
  • Health Insurance Offered with Company Contribution of over 50% Monthly
  • Vision and Dental Insurance Offered
  • 100% Company paid life insurance for employee
  • Paid vacation and sick time after your first six months

Compensation Information:

  • Effectively navigate, analyze and troubleshoot advanced network and user issues
  • Install new hardware, systems, and software for networks
  • LDAP/RADIUS integration (SSLVPN, 802.1x WLAN, etc) and troubleshooting
  • Experience with networking devices from vendors other than Fortinet/Cisco a plus
  • Document network problems, resolutions, and updates for future reference
  • Monitor system performance and keep customers informed of incident progress, impending changes, or agreed on outages
  • Be a well-rounded IT professional with an understanding of systems and experience working on workstations

Salary is based on experience.
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year

Contact Information 
813-948- 0202
813-319- 2680
sam.mirandette@mhdit.com

HOW TO APPLY

  • Attach your resume detailing previous experience, education and community involvement along with a brief introduction letter to sam.mirandette@mhdit.com.
  • Please include desired start date and desired starting salary.
  • Please note that if you do not meet the mandatory minimum requirements, you may not receive a response to your submission.

Complete Form

We are seeking qualified candidates for employment at MHD Communications.
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  • Attach your resume detailing previous experience, education and community involvement along with a brief introduction letter. Please include desired start date and desired starting salary. Please note that if you do not meet the mandatory minimum requirements, you may not receive a response to your submission.
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