palm springs managed service provider

Palm Springs Managed Service Provider

Established in 2003 as a HelpDesk company, MHD Communications has grown into the area’s premier managed service provider, offering quality customer care and timely round-the-clock service, 7 days a week, 365 days a year. MHD specializes in providing high-quality total technology solutions for all types of Palm Beach businesses, commercial and retail establishments. Both our network security and our on-premises security services ensure that your business is always protected and operating optimally.

As a managed service provider or MSP, we deliver computer and IT services, such as network, application, infrastructure, and security by overseeing complete IT systems, providing support, and managing the administration of your outsourced or third-party IT service provider. Our skilled and experienced team of technicians are fully licensed, bonded, and insured so that they can deliver comprehensive advanced technology solutions for your network. Their expertise includes a variety of technology solutions, such as Managed IT Services, Structured Cabling, Audio Vision Solutions, Unified Communications, CCTV installations, Access Control Systems, Office Technology Moves and more.

Our MSP solutions also include the managing of networks and servers, software and technology infrastructures, data backup systems and overall network security and risk management.


Let Us Be Your Eyes and Ears

Our MHD Communications’ team members have been specifically trained and their duties explicitly structured so that they can keep an eye on all aspects of your system. We monitor for potential or impending threats, malfunctions, or malicious malware. And we alleviate potential risks as quickly as possible, most times before the risk becomes an actual problem.

MHD Communications can help improve and streamline your Palm Spring business operations by offloading general monitoring duties from an in-house person to a better equipped team of IT experts. By having us oversee and continually monitor your systems, we can help you cut the expense of hiring an on-staff person or team of people to watch over your network and data.

We can also improve your company’s intellectual property security by taking the responsibility of your entire network and data security out of the hands of a single IT person and putting it into the hands of a full team of experts with strict systems in place, and step-by-step protocols.

A Superior Level of Quality and Reliability

Every company’s IT needs are different, so it’s important to understand the full range of the MHD services we offer.

These services may include:

  • Providing Help Desk Tech Support 24/7
  • AV Solutions
  • Video Surveillance
  • On-Premises Security Solutions
  • Nurse Call Systems
  • Unified Communications
  • 24/7 Network Testing and Monitoring
  • Connectivity and Bandwidth
  • Data Storage Availability
  • Managing Installations and Upgrades
  • 24/7 Network Security & Risk Mitigation
  • Suggesting and Installing Software Patches and Upgrades
  • Providing Web Hosting
  • Performance Monitoring and Reporting

MHD Communications offers multiple options for our Palm Beach clients to choose from. And we partner with literally dozens of the top brand names in digital technology, phone systems, and access control hardware so that we can determine what system best fits your company’s needs. Happy with the network or phone system already in place? We can inspect, update,
and improve your current network or phone system, bringing it up to 21st century standards. From full systems to replacement parts, MHD is here to offer our services and expertise.

The Benefits of Hiring MHD Communications

We pride ourselves in treating all our customers with respect. We assure you that we can provide you and your company with:

  •  Higher Certification Standards. Because MHD works with numerous IT and technology vendors from around the world, our team must be certified in many more products and services than your dedicated in-house IT manager has to be. This means we must constantly update and expand our expertise in order to provide our clients with top-notch quality service in a rapidly changing technological world.
  • Cost Efficiency. 24/7 monitoring—even on weekends and holidays–without the cost of a round-the-clock in-house IT staff member or team. We can help you reduce costs, while providing and maintaining peak performance from your network technology.
  • Expertise. Instead of relying on the sometimes limited knowledge of in-house employees who may not be trained in the latest technological advances, MHD Communications provides the proficiency and skills of an entire managed services team. Their training, education, and experience is constantly updated and expanded to meet all our clients’ IT needs.
  • Security. MHD Communications offers a higher degree of security due to round-the-clock monitoring, state-of-the-art computer network services, and a team that is savvy, experienced, and totally qualified. In addition to securing your digital network, MHD offers a full range of other security services, as well.
  • Reduced Risk. As an external managed services company, MHD Communications offers a more knowledgeable and experienced team of IT and network experts, better reporting, and all-around better service. This keeps your exposure to risks low, while keeping the efficiency of your system high.

Want to secure your building? MHD Communications can provide Access Control hardware to your employees. We offer specialized devices such as magnetic locks, key card readers, key fobs, door strikes, and key cards so that you can control who goes where in your office, commercial, or retail space. We can also install a complete surveillance system for your business by customizing
and mapping out a targeted camera system that can sync with your smartphone. Imagine being able to see all the nooks and crannies of your place of business every hour of every single day.

Bottom Line? MHD Communications offers digital technology expertise, timely service, total risk management services, and peace of mind for your entire company and staff.
Give us a call today at: 813-948-0202 and let us show you how we can help you with all your technology needs.