The installation was completed and the installers were great. Their wiring was sheer perfection and labeled the way we requested.
John Frosbutter | University of South Florida
MHD Communications is very detailed and has helped our company improve all our IT and phone communications since 2006. I highly recommend Wade and his very experienced team.
John Mistal | President, American Architectural Foam Works, Inc. & KIMCO Supply
Our company turned to MHD at a time when our network was hit by a bad virus that our current IT people could not isolate or fix. MHD worked around the clock and pinpointed the issue and finally got rid of it once and for all. That issue happened a couple of years ago and we continue to use MHD. We just went through a MAJOR update of our server, desktop and managing software. We cannot say enough about how professional and on the ball MHD is. Highly recommend their services. Our issues are addressed timely, no matter how small or large they are. Thank you for your dedicated service and support Wade and crew.
Therese McCarthy | Firm Administrator, The Law Offices of Lucas | Magazine
New Port Richey, Florida
We have been using MHD's technology services at RPM Realty Mgmt LLC for many years and their support staff is friendly, smart, and fast! Plus Wade is also always available should you need anything pressing at a moments notice. Thanks for all that you guys do!
Dimitrios Langas | Managing Partner, RPM Realty Management
If you're looking for confidence in your IT provider and top notch customer service MHD is definitely the way to go. Wade Raulerson called to check on us Saturday morning literally minutes after I shut down our system as we prepared our office for [hurricane] Irma. Nothing will boost your confidence in system monitoring quicker than feeling like you have to look over your shoulder to see where he hid the camera. And on Tuesday when we didn't get ourselves. plugged back in just right (always mark those cables as you unplug them!) It couldn't have been fifteen minutes before Kevin was in our building getting us put back together correctly and up and running in minutes. My mantra about IT stuff is that I don't want to know how it works, just that it does work, and with MHD it does. Thank you for the great service.
Gerald Hemness | Esquire, Law Office of Emma Hemness
MHD Communications are absolutely amazing. My employer uses them for our all of our locations and team. They are so prompt and professional to every request we make. Yesterday I accidentally deleted an original file after importing to a system. This is the first time I've ever made this mistake. I also learned (through experience) Excel documents only transfer 1 page of information and not all tabs. I didn't panic, I emailed the help desk, and within less than an hour Richard had recovered it for me. Thank you so much MHD Communications for always having our backs!
Britney Morris | Marketing & Communications Specialist, The Law Offices of Lucas | Magazine
NEW PORT RICHEY, FLORIDA
I just wanted to send you a note to let you know how pleased we are with MHD Communications. They have been very efficient, pleasant, and knowledgeable every time we have worked with them. I think you made a great choice going with these guys [for your IT support].
John Huntley | Technical Support Supervisor for Third Party Software Medent
SYRACUSE, NEW YORK
F&F Trucking Equipment would like to formally thank MHD Communications for your exceptional service provided to us. We switched phone/internet carriers and the installation wad done incomplete and incorrect. Brian Zocchi came first thing in the morning and spent nearly the entire day fixing the problem... on Christmas Eve! We appreciate your efficiency, professionalism and knowledgeable expertise every time we require your services.
Freddie Carver | President, F&F Truck Equipment
MHD is an absolutely essential partner to us. Every layer of staff has consistently shown a personal interest in our success - demonstrated in both their immediate response times for current needs and their firm gaze on our future to anticipate upcoming needs as we continuously reach new milestones as a company. I can confidently say that our foreseeable future includes them as a key partner.
Nicholas Perry | Managing Director, Benchmark International
MHD is, by far, the most knowledgeable and flexible telecom vendor I have worked with. From small jobs to large, complex projects, I know that it will be completed on time and correct every time. That is a huge plus for our team.
Chris Greco | Vice President of Information Technology, Tampa Metro YMCA
When I relocated my company to the Tampa Bay area in 2005, I had to find a new IT company here and a colleague introduced me to Wade and MHD. Right away, I found him to be very responsive, personal and he took the time to understand what I wanted. At that time, we were upgrading our entire network; server, work stations and remote laptops and it could have been a stressful and complicated time for me, but Wade told me that he understood what I wanted and had it handled. He did and he delivered! Everything went without a hitch and he and his staff have handled all of my IT needs ever since.
Since then, I have also worked with many other MHD customers in helping them lease or finance various IT solutions and have seen the way MHD performs in a different light. I have to say, they continue to deliver on what they promise each and every time.
I have also worked with Kara while at MHD since 2008. I find her to be extremely responsive and thorough with her work, diligent in solving problems when they come up and really understands how to think “out of the box” to best benefit MHD’s clients. When you work with MHD, rest assured that Kara will stay on top of your account! I would recommend Wade and his crew without reservation!
Chris Cooper | Vice President-Commercial & Industrial Accounts, Ascentium Capital
MHD delivers prompt and professional service consistently. They’re always quick to resolve our more urgent issues and needs, as well as provide quality recommendations and information on new services and equipment as our company continues to expand. Everyone at MHD is a pleasure to work with and we look forward to our future endeavors with their support!
Anthony Perez | Operations Specialist, Metro Wellness & Community
I've had the pleasure of working on projects with Wade Raulerson for over a decade. In my 20+ years in business I've found none better than Wade at MHD Communications. His knowledge, professionalism and work ethic is truly unmatched. I can't more highly recommend a person. If you need professional IT support, Wade is the right person to call. A great professional but an even better person!
Mike Boland | President, TelAdvocate Communications
Knowledge, quick response time, and friendliness are just three of the many wonderful qualities of MHD Communications. My law firm (small firm) has three phone lines and we have three physical phones. We had problems with the phones that we purchased at Staples – not so much the phones themselves, but their limited capabilities. When we decided to purchase a phone system, we did our research and got quotes and information from various companies, MHD being just one of them.
MHD was the first company that gave us information about the phone systems, how they work, what our options were (and there were plenty), and what to expect. There were no questions that went unanswered. Ms. Paskoff and Mr. Raulerson were incredibly thorough and it was clear that their main goal was for us to understand completely.
We then contacted other companies to compare the competition. It seemed that the main focus of the other companies was just making a sale – not informing the customer. We were not told about other options, nor were we educated about the system itself. Hands down, MHD was a clear example of how to conduct business.
When the time came to install the phone system, it was a very smooth transition. We were taught how to use the systems, and we were left with contact information to use at any time. Now my partner and I are not the most sophisticated when it comes to this type of system, so we still had questions due to the many capabilities of the system. We were absolutely amazed at the response time when we’d ask a question. I sent an email to Ms. Paskoff, and within minutes, Brian (the gentleman who came out and installed the system) called to answer the question. The answer was clear and set aside any confusion that we had.
The phones have been great. They are very easy to work with, and it alleviates a lot of stress knowing that if I have any problems or questions, they will be answered immediately. The phones work great, and I love all of the functions that are standard on the system. Our entire experience with MHD Communications has been wonderful, and I highly recommend them to any company that is in need of (or simply has questions regarding) a phone system.
Top notch. Thank you so much for your professionalism. It is much appreciated.
Deborah Thomson | Attorney/Partner, The Women's Law Group
We have been a client of MHD Communications under its IT Managed Services structure for about two years and we are very pleased with the relationship. I can say that their engineers are knowledgeable and their prices are fair and while both statements are true, I believe that the real key to this success is based on MHD’s responsiveness and service. Whatever business you are in, IT problems can promptly slow you down or shut you down. Having a team of professionals on call, that can rapidly address and resolve your IT issues, is an extremely valuable resource. Wade Raulerson not only takes your calls personally, but he responds quickly, as he understands the importance and impact of IT on your business. I highly recommend MHD.
Emilio J. Monte | Chief Financial Officer, Florida Family Primary Care Center, LLC
For more than ten years, MHD has been providing us with a very diverse range of products and services. During a time when we thought it to be advantageous to staff our own IT specialist, MHD provided the products for our offsite backups, servers, security system, and phone system. After the crash in 2008 & and 2009, we lost our IT specialist and asked MHD to takeover monitoring and servicing all of our IT needs. We can consistently rely on MHD to provide quick and thorough responses to our requests. MHD has lead us through several projects; consolidating our servers, reducing the need from four to one; installing a new phone system throughout our office, roughly 30 phones; installing a video surveillance system; running all new data and phone lines during our office remodel. From new construction, to providing anti-virus protection, large and small, we trust MHD with everything.
Ryan Yarbrough | Operations Manager, Associated Construction Products, Inc.
Time and time again - at different businesses I've run and at my home - MHD has provided professional solutions to my IT, communications, home entertainment and security needs. They've always exceeded my expectations and I look forward to working with their team on future projects!
Todd Phillips | Managing Partner, Massage Green Spa
As the Operations Manager for Rivercrest CDD, I have had the privilege of working with the knowledgeable and friendly staff and management of MHD Communications since 2013. They are qualified in all aspects of computer technology, WIFI support, video surveillance systems, security systems, card access systems, phone systems and sound/ audio systems. They are responsive and positive in all situations and stand behind their service and product. I have recommended their services to many other communities and would suggest you contact them for your business technology needs.
Rick Reidt | Operations Manager, Rivercrest CDD
I have been dealing with MHD Communications for over a year and a half now. I must tell you that the entire staff is very friendly and professional, no matter what my problem is they handle it as if it was the only thing that they have to do. They have never failed to impress me with how efficiently they go about their job. We are a nursing home with residents who live here and the staff of MHD is very respectful of our residents and their living space. I can tell you the folks at MHD Communications, from the ladies who answer the phone and make everything happen with ease, to the techs who come to your building, are the kind of people you can trust in your home. If you ever need communication services call the good people at MHD communications.
Thomas Porter | Maintenance Director for Senior Care Group, The Home Association
I was in the process of buying out a fitness company and we needed to update. Thank you to Kara Knight and MHD Communications for the hook-up (literally)! I asked Kara what our options were once we were ready to update all of our systems. She quickly had a quote directly from the internet company, including a time to come hook us up the next day. We finally had wireless internet at our fitness studio, Fitness-Tek. I highly recommend Kara Knight and MHD to small business owners who want great service and value.
Kristin Votta | Studio Owner, Fitness-Tek
We have enjoyed the services of Wade and MHD for many years at Aman Law Firm. Wade and his team have moved our entire network, TVs, camera monitoring, kept us up and running for many years. Great IT company!
Jeff Aman | Attorney, Aman Law Firm
Kara Knight at MHD Communications is a trustworthy, intelligent and practical person. MHD has improved our phone communication at our Animal Hospital. They now also handle our network and the service is superior. We are open 7 days a week and they are always available when we need them. We use their remote support and they are always willing to come in to the office if we have an issue. I highly recommend MHD for your computer and phone needs.
Dr. Farid Saleh | Veterinarian, Ehrlich Animal Hospital
Kara and the MHD team is extremely thorough & responsive. When we considered switching our phone systems I was a bit apprehensive as we had issues with past systems. Kara assured me that MHD would make the transition from our old phone system to our new one painless and she sure did. Kara and the rest of the MHD team have great follow-up & truly go the extra mile for their clients. I would strongly recommend anyone considering looking for a new phone system to contact Kara.
Douglas Levi | Owner, Strategic Insurance Services